Please note: Unfortunately we do not pay for customer tax or duties.

*Delivery times are indicative. Pure Basics cannot be held responsible for delays in shipments caused by weather conditions, international customs issues, or any other circumstances beyond the control of Pure Basics.

What should I know about shipping outside the EU?
For shipping to countries outside the EU, additional customs fees and taxes may apply. These costs vary by country and are not determined by us. Any additional charges are the responsibility of the recipient and must be paid before the package can be delivered. We recommend contacting your local customs authorities for more information on potential additional costs. 

RETURNS
Purchased items can be returned within 14 days of the delivery date.
If you wish to return an item of your order you can contact us via our contact-us-page for next steps.

The costs for the return are for the customer. We do not pay for additional customer tax.
Return shipping costs are the responsibility of the customer.
Important information:
Items must be returned in perfect condition: make sure all products are exactly as you received them, with the tag and seal still attached.
Clothing must be returned in its original packaging.

*Accessories are not returnable